Delivery – Postage/Shipping

Digital products

You will receive links to download your digital purchases as soon as your payment has cleared.

If you have created a Tin Teddy account you can find your download links there at any time.

If you have any problems with getting your downloads, please message me at elgyfu@tinteddy.com or use the contact form on the Contact Us page.

Physical Products

Tin Teddy is in the UK

Please note that Tin Teddy is based in the UK and so uses Pound Sterling as its currency. When paying with Paypal, you will be charged in whatever currency you prefer.

International Delivery

I can ship physical products worldwide. I use Royal Mail for postage.

If purchasing from outside the UK, please be aware of any customs or import taxes that may apply. These are your responsibility to pay.

How much will my shipping cost?

To keep things simple, I have a flat rate for postage up to the free shipping threshold.

Orders over £20 for UK buyers, and £50 for international buyers have free shipping.

LocationFlat RateFree Shipping
UK£1Orders over £20
Europe£2.80Orders over £50
USA£3.50Orders over £50
Canada£3.50Orders over £50
Australia and NZ£5.50Orders over £50
Rest of World£5.00Orders over £50

For information on Returns see here

Customs and Taxes

Please note that buyers are responsible for any customs and import taxes that may apply. Be sure you know of any such taxes that apply in your country before you order. I’m not responsible for delays due to customs.

Eco-Friendly Packaging

When packaging your physical products from Tin Teddy, I try to consider the impact of the packaging on the environment as well as ensuring they get to you safely.

Your die cuts, topper or embellishments will come in a reusable, sealable baggy. This is then fixed into a card folder. The branding on the folder is held on with repositionable adhesive, meaning it should be easy to remove. You can then reuse the pretty card that the folder is made of. The baggy is held in place with washi or glitter tape which is also reusable.

The receipt uses recycled paper.

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